Return & Refund Policy

Return Practices  

We acknowledge that customers of Modestattire may not always be satisfied with their purchases. We have a flexible return policy for this reason. A consumer may request a return within 48 hours of receiving an item. The returned item must be undamaged and devoid of any traces of wear and tear. To ensure a successful return, it is essential to maintain the integrity of all tags, packets, and invoices. If any of these items are lacking, the return may be unable to be processed.  

To initiate a return, consumers must submit an email to [email protected]   within 48 hours. In addition, customers can request a return by accessing their personal page and selecting the option for product return. When we receive the return request, we will provide instructions on how to proceed. We will ensure that our customers' return procedure is straightforward and uncomplicated.  

Refund Policy  

We want each and every customer to be delighted with their purchases. Nevertheless, if you are unhappy with the product for any reason, we have a straightforward refund policy in place. Our team will process refunds within 5 to 7 days after receiving and inspecting the returned item. The refund amount will be credited back to the original payment method used to place the order.  

However, we will only issue a refund if the product meets our quality standards. If any signs of damage or wear and tear are present, we may be unable to issue a refund. Before processing the refund, our team will thoroughly inspect the returned item to ensure that it satisfies our quality standards. We make every effort to streamline and expedite the refund procedure in order to ensure that you receive your money without difficulty.  

Exchange Policy  

We endeavor to offer the finest purchasing experience possible to our customers. If there is a problem with the product, however, we will cheerfully replace it. Consumers are only permitted to exchange an item if our company made an error. If the product you receive is incorrect, defective, or damaged, we will immediately replace it. To initiate an exchange, customers must email our customer service team at [email protected]  with product and defect information.  

As soon as we receive the product, we will evaluate its quality and make arrangements for a replacement. We intend to streamline and expedite the exchange procedure to the greatest extent feasible. Our team will work closely with consumers to ensure that they receive the correct items and enjoy a satisfying shopping experience.